This page provides answers for your concerns at your convenience. Is your question not listed? Refer to our “DWQA Ask Question” page and ask your question there. There’s a chance your question may be submitted to this page. Don’t worry, your question will be answered by our trustworthy staff members ASAP. Remember, we always cite our sources.
Q. What’s your return policy?
A. Return any of our products–no questions asked–within 30 days of purchase.
Q. Do you ship oversees and to P.O. boxes?
A. Yes, we’ll ship your package anywhere that can accept deliveries.
Q. Do you have customer service?
A. Of course! Our friendly and knowledgeable customer services reps are available to answer your questions ASAP.
Q. Why the Credible Hulk?
A.The Credible Hulk is the mascot for our company.
Q. What does ESI stand for?
A. ESI is short for Electronic Systems Integration.
Q. Do you perform new construction?
A. Yes we do, we typically work with Electrical Contractors. Contact us with any project you need help with.
Q. Are you NICET certified?
A. Yes, we are NICET for Fire Alarm System Design.
Q. Do you specialize in Fire Alarm, releasing or custom systems?
A. Yes, we can provide alternatives. Custom systems can involve conventional fire alarm systems. Aspirating very early detection systems, Flame detectors and wireless solutions.
Q. Do you work on existing systems?
A. Yes, we can provide service on most major manufacturers existing systems. However, we specialize in Notifier, Fire-lite and Ademco Products.
Q. Do you utilize Mass Notifications for small and large Mass Notification systems?
A. Yes, we can provide solutions for small and large Mass Notification systmes.
Q. What other Systems do you provide besides Fire Alarms?
A. Access Control CCTV, Intrusion and Mass Notification.